This page explains why Lee Weston Massage and Fitness asks for your information, how it is stored and how long for so it complies with the General Data Protection Regulations.
As a 1:1 client, you will be asked to complete a Physical Activity Readiness Questionnaire (PAR-Q), a consultation form and an informed consent form before beginning a training programme or massage treatment. This information:
confirms that you are healthy enough to safely undertake a programme of exercise or course of massage treatment
provides information about any conditions or injuries we need to be aware of to work safely with you, including pregnancy
ensures that you are aware of any risks involved in undertaking an exercise programme or massage treatment is required by our insurers
allows us to better work with you to achieve your stated exercise/ treatment goals.
Your information is either stored online and is password protected or stored securely in hard copy form. Your forms will be deleted or shredded when you cease 1:1 training, treatments and you will be asked to complete them again if you resume. You can also legally request a copy of the data kept by Lee Weston Massage and Fitness.
Lee Weston Massage and Fitness will only use your email address or phone number to contact you directly about any current training/treatment or in reply to a specific query, or of any current offers/important notifications you as customers are being made aware of. If you wish to remove yourself from this list then please contact Lee Weston Massage and Fitness.
Lee Weston Massage and Fitness does not share client information with third parties. If a referral is made to another specialist (for example, a physiotherapist), we will ask you to contact them yourself, rather passing your information on to them.
For any further questions about how we store and use your data, please email firstname.lastname@example.org
This policy outlines some of the key measures I have taken to reduce the risk of spreading coronavirus (COVID-19).
Adhering to guidelines
Throughout the pandemic, I will be following guidelines issued by the government, NHS, other relevant authorities and my professional association, the Federation of Holistic Therapists, regarding safe and hygienic practice and the use of any personal protective equipment (PPE).
COVID-19 Risk Assessment
I have carried out a full risk assessment, in line with guidance from the Health and Safety Executive (HSE), in order to:
•Identify what work activity or situations might cause transmission of the virus;
•Think about who could be at risk;
•Decide how likely it is that someone could be exposed; and to
•Act to remove the activity or situation, or if this isn’t possible, control the risk.
Prior to seeing any of my clients, I will be:
•Monitoring my own health and deferring treatments if I have COVID-19 or symptoms of COVID-19.
•Contacting my clients 24 hours in advance and deferring any treatments if: they have COVID-19 or symptoms of COVID-19; are clinically extremely vulnerable and shielding; anyone in their household has COVID-19 or symptoms of COVID-19; they have been in close contact with someone who has symptoms of COVID-19 in the past 14 days; they have been contacted by the NHS Test and Trace Service and told to self isolate.
•Asking my clients to call and cancel and defer treatment on the morning of their appointment if they have a temperature, new continuous cough, loss or change to your sense of smell or taste OR other symptoms of COVID-19.
Enhanced cleaning and hygiene measures
I have introduced enhanced cleaning and hygiene measures between clients, which includes washing and disinfecting any non-porous surfaces and therapy equipment, such as chairs and couches, and replacing any porous or single-use items, such as towels and couch roll. Strict personal hygiene measures will also be adhered to, including regular hand-washing/ sanitising.
Adapting or restricting treatments
It may be necessary for me to adapt or restrict certain treatments, in order to reduce the risk of spreading COVID-19 and/or protect my clients’ health and safety. Any clients likely to be impacted will be advised as soon as possible. There will be no treatments to face or head under current guidelines.
Maintaining social distancing
Please note that while many treatments involve close contact, I will be observing social distancing measures wherever possible. This might include, for example, maintaining an appropriate distance during the consultation process, and when arriving and leaving for an appointment.
If a treatment is cancelled or deferred at short notice because my client has COVID-19 or has symptoms of COVID-19, any standard cancellation fees will be waivered. The client will be asked to kindly confirm in writing that their appointment has been cancelled or deferred because they have COVID-19 or symptoms of COVID-19.
For more information
I am happy to be contacted to discuss any aspect of your treatment during this time on 07890632948 or email@example.com
Lee Weston Massage and Fitness